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Customer Testimonials
  • "LabWare is dedicated to laboratory applications, is well staffed by knowledgeable employees and is responsive. They have a global presence and will probably be around for the long-term."
  • "Support for the LIMS is excellent."
  • "Great LIMS - best I have ever worked with. Great flexibility, and allows in-house development of configured solution."
  • "Endless opportunities to tailor to our needs."
  • "If you can think of it, LABWARE will be able to do it."
  • "Great Product, great conferences, user configuration, business specific implementations, forums to directly share information and ideas to the founder and developers of LabWare LIMS."
  • "Configurable in a demanding and ever changing environment enabling rapid development and compliance."
  • "It can pretty much do whatever you want it to do."
  • "Great visual workflows, ease of use, keep up to date with the forum on what other people are doing and how to fix things."
  • "Meets all the needs of this laboratory. Never failed to provide a solution for any test required of it."
  • "We found that LabWare is capable to satisfy all our needs. we didn’t identify any shortfalls yet."
  • "Robust and functional."
  • "LabWare conference a great forum. Highly configurable. Modularity a major plus."
  • "Reputable brand. Worldwide support."
  • "We can do anything with this product."
  • "Definitely meets our needs."
  • "Easy to use and relatively easy to configure for individual requirements."
  • "Good support and expert knowledge in solving problems."
  • "Product is dynamic and outstanding."
  • "Simple and easy to use interface."
  • "Very configurable and easy to learn."
  • "Very happy."
  • " We consider it the best LIMS on the market."
  • "The system is very powerful."
  • "Excellent product."
  • "LabWare is a highly flexible and configurable system."
  • "Very user friendly and flexible."
  • "In my opinion, LIMS generally meets the real need of the lab."
  • "Excellent overall system, very robust."
  • "Huge range of possibilities."


Click logos above to see full list of LabWare Biobanking and Clinical Research LIMS & ELN customers.
LIMS software for management of clinical labs and biobanks

For over 25 years, LabWare has embraced the philosophy of collaboration with its customers, resulting in customer-driven development of a broad range of powerful capabilities for biobanks, biorepositories, and a variety of organizations involved with clinical research including pharma, biopharma, CROs, universities, and government institutions.

The LabWare clinical LIMS solution combines the features in a traditional laboratory information system (LIS) with additional integrated capabilities that address the needs for clinical research and biobanking. LabWare’s ability to serve a variety of different laboratory applications across different industries with a common core product is driven by the inherent flexibility of the product. This flexibility, accomplished via data driven configuration, provides high value to clinical laboratories in the following ways:

  • The system is easily adapted to manage the workflow and business logic according to the unique customer needs.
  • Customers can be empowered to utilize the LabWare configuration tools to accommodate changes in business requirements. Training courses and mentoring from the LabWare professional services team provide knowledge transfer to the customer LIMS administrators and support staff.
  • A modular product architecture enables customers to easily take advantage of new product features and streamlines the implementation of new functionality in phases according to business needs.
  • LabWare’s unique in-place upgrade capability allows customers to benefit from a well-maintained, flexible LIMS solution that will evolve with their business and stay current with advances in information technology.
  • LabWare’s modular architecture streamlines system implementation and validation.
LabWare’s laboratory workflow engine manages the activities necessary to complete all the tests ordered on each specimen, execute appropriate rules for reflex testing, comments, auto verification, and billing, and create and distribute reports to the appropriate recipients via the appropriate mode (hard copy, fax, email, HL7 or other interface message). The LabWare workflow engine is flexible to manage the different needs across all laboratory departments including:

  • Chemistry
  • Hematology
  • Urinalysis
  • Coagulation
  • Virology
  • Immunology
  • Serology
  • Microbiology
  • Molecular biology
  • Cytogenetics
  • Flow Cytometry
  • Anatomic Pathology/ Cytology
  • Toxicology

LabWare supports clinical laboratory automation and paperless operations with
native tools that simplify the task of interfacing with a variety of laboratory analyzers and robotics platforms as well as a configurable rules engine that can be used to enable, expedite, and increase the efficiency and effectiveness of the laboratory operation.

LabWare's integrated electronic laboratory notebook provides additional capability to manage large data sets in plate based testing and flexibility to document research experiments.

LabWare eliminates silos of information with an open architecture and powerful interoperability tools that enable exchange of information with other enterprise information systems via web services, HL7, ASTM, file transfer, and direct database communications.

LabWare LIMS manages all aspects of specimen genealogy, including aliquots and sub-samples. Convenient out of the box menu options facilitate all aspects of managing specimen derivatives including composite or pooled samples. The LabWare system insures historical integrity by maintaining a complete specimen history and genealogy. LabWare’s biorepository features provide powerful specimen management capabilities such as storage location definition and management, chain-of-custody enforcement and history, freeze-thaw tracking, study rules management, specimen accessioning, quantity tracking, storage condition monitoring, and specimen logistics including requests/fulfillment, packing, shipping, and receiving.

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